If a caller uses a TTY/TDD, the caller
should:
- Stay calm, place the phone receiver
in the TTY, dial 9-1-1.
- After the call is answered, press
the TTY keys several times.
- Give the call taker time to connect
their TTY. The 9-1-1 call taker should answer and type "GA" for Go
Ahead.
- Tell what is needed-police, fire ,
or EMS. Give your name, phone number and the address where help is
needed.
- Stay on the telephone if it is safe.
Answer the call taker's questions. If a Deaf or hearing/speech
impaired caller doesn't have a TTY/TDD, the caller should call 9-1-1
and don't hang up. Not hanging up leaves the line open, help will be
sent.
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